Powdered Hot chocolate mixes

It is not recommended to leave hot chocolate in the machine if it is turned off, as the milk, left at room temperature, could promote bacterial growth.
For the food safety of consumers, we suggest keeping the machine on at the holding temperature, as per HACCP guidelines.

If there is any chocolate leftover inside the chocolate maker, it is possible to place the tub in the refrigerator for maintenance. The product will not develop bacteria and will therefore be safe to consume, however the thermal shock could speed up the process of losing density of the chocolate.

Once prepared, the product should be consumed within 2 days.
However, it is advisable to prepare quantities adequate for consumption within 24 hours to ensure a fresh and perfect product.

Yes, it is normal if after a few hours inside the chocolate maker your white chocolate tends to darken slightly. This is a natural process due to the caramelization of sugars. The product remains good and there are no changes in flavor. However, it is advisable not to overdo it and prepare an adequate quantity for consumption throughout the day.

Absolutely! For an even more intense and rich taste, preparation with water is completely possible.
You can also use plant-based milk – choose your preferred option and enjoy a vegan, lactose-free hot chocolate.

Instant Hot Chocolate is a soluble product, formulated for rapid dissolution in water, even without reaching a boiling point.
It is the ideal choice for vending.
Classic Hot Chocolate, on the other hand, is designed to deliver a thick, Italian-style hot chocolate served in a cup, perfect for cafés, pastry shops, or at home.